Terms and Conditions

Prices and terms are subject too change without notice.

1% 10 days; net 30 days. 1-1/2% interest per month will be added to amounts unpaid over 60 days.

All orders are shipped by the method and carrier of our ­choosing. Any customer routing or express deliveries will be done at the customer’s request and expense. All shipments
will be shipped F.O.B. our warehouse.

All claims, including shortages, by customer must be made in writing within 10 days after receipt of goods.

Damage or Loss:
Any claim or damages for loss in transit must be made to
the carrier. Title and risk of loss passes and our responsibility ends at the time our goods are delivered to the carrier in
good condition. Delivery to the carrier constitutes delivery
to the customer.

A return authorization number (RGA) must be
obtained prior to any products being shipped back to the factory. Our original invoice number and date of shipment is required when requesting an RGA. Credit or replacement will be allowed, if after inspection, a defect in workmanship is indicated. Authorized returns of non-defective goods will be charged a 25% restocking fee. Any non-defective product purchased over 120 days will not be authorized for return.

We are not responsible for any delays which are beyond our control, such as delays in transportation, strikes, fires, acts
of God, or other contingencies.

MCN reserves the right to implement manufacturing or
technological modifications without notice.

This literature is not an offer to sell to any person who
possesses it, nor to anyone else, at the prices shown therein.

It is the responsibility of the customer to pay any and all taxes.

MCN European Enterprises warrants all aspects of its faucets to be free from defects in material and workmanship for five years from the date of invoice. Finishes on the pop-up ­assemblies and aerators are not warranted. Scratches are not warranted. This MCN warranty does not cover finishes exposed to marine environment, chemicals or cleansers, or direct exposure to sunlight or other negligence or abuse by customers. The use of plumber’s putty will also void this warranty. The use of a salt water purification/softener system will void the warranty for the finish on MCN faucets, along with the concurrent mechanical warranty. The finish and mechanical warranties are limited to products which are correctly installed in residential applications only. MCN mechanical and finish warranties are limited to the first residential user of the products. In case of a defect the product must be returned to the original place of purchase along with a proof of purchase satisfactory to MCN. MCN’s obligation under the warranty will be limited to the repair or replacement of any product or part which has been determined by MCN to be defective. The warranty is to the original owner and is not transferable.

Labor and charges and/or damages incurred in installation, repair, removal, or replacement are not covered. Any damage to the fittings sold by MCN due to abuse, negligence, or
improper installation will automatically void the above-described warranty. Some states do not allow the exclusion or limitation of consequential damage, therefore if such exclusion or limitation is applicable, the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Any implied warranty, whether for merchantability, fitness for a particular purpose, or otherwise, any express warranty not stated herein above, is expressly disclaimed.

MCN will not be responsible for any damage of any kind whatsoever not covered by the foregoing express warranties. MCN shall not be liable for any incidental or consequential damages hereunder or resulting from the use of its articles by buyer or any which may entail loss of profits. MCN reserves the right to make product specification changes, without notice or obligation, and to change or discontinue models.

All products are recommended to be cleaned with water and a soft cotton cloth only.